• Triple Star Commercial

Asking the Right Questions

Updated: Jun 17, 2020

It is difficult to run a business and make sure that the facility is maintained to a standard that makes your clients and customers feel comfortable and welcome. Hiring a commercial cleaning service for your company is very important. You want to feel sure that they are going to not only do a good job but also that you can trust the people who the company uses as employees to clean your building. You want to ensure that they are insured and have similar accounts to your business. To ensure you choose a Christchurch Cleaner you can trust make sure to ask questions.

How many years have they been in business?

You don’t want to hire a brand new company who doesn’t have any accounts for your company. It’s fine to give a new business a chance but you need to know that the Christchurch cleaning service will be able to perform. Years of experience does not always guarantee a good company though, so it’s also a good idea to see review and referrals from other companies that have or are using them. Any negative reviews could alert you to a possible red flag.

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You also want to ensure that the Christchurch cleaning service you contract works at other business like your own. So if you run a law firm for high end clients that they know and are familiar with the standard of cleaning you need done. You don’t want to hire a company that has never cleaned a law office. Maybe they only have accounts for restaurants or homes. This may not be the right Christchurch Commercial Cleaning cleaning service for your business.


The people who work for company are a very important part of the equation. They are the ones who do all the work. There are several employees type questions you should ask to ensure that the staff that is working at your business is skilled , qualified and trustworthy. You want to ensure that they are confident and in control of all of their employees. You will want to ensure that workers assigned to your business will be held accountable for the work done\

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How do they screen their employees?

This will give you the sense of what they deem important when hiring new people. Do they look through credentials, are they hiring from job boards? Do they do background check? The main concern is how do they know that their employee is safe to be working in your building without constant supervision.

What kind of training they use to ensure their employees can do the job?

Knowing whether or not they take the time to train their employees in a broad range of task lets you know whether or not they will be able to handle the job. If proper training is not afforded to their employees in some form or fashion it can be expected that they will not work to the standard that you expect.

Will the same staff be responsible for your business or will there be a rotating of different people.

This question lets you know whether you will get to know a single person or team to hold responsible for you building and business or if when you have a problem who you’ll have to contact about it. Having a regular person or team to come on a regular schedule ensures that you can hold that person accountable for anything that is not done to a standard.


Your going to want to nail down details of a contract , knowing how often staff will be in the building and when, so that you can insure that your own employees know when to expect extra people in the building. You’ll want to ensure that they can guarantee their work and their employees. You’ll have to decide if you want a long term contract or a short term contract and also what it would take for either party to end that contract.

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Insurance is very important. You want to make sure that you are not going to be liable for any damages or accidents that may occur while the Office cleaning service employees are on your property. You also want to make sure they are responsible for any damages they may make to your building such as broken windows or split chemical on the carpets. This should also be included in your contract so that there are no blurry lines.

A cleaning company can help relieve some pressure about keeping your business building clean.These are just a few things that you have to ask to make sure that you are picking the right office cleaning service. From employees to insurance and experience its important to get a broad sense of not only what a company has to offer but also whether they will be a good fit for your needs.

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